Waking Nights Support Worker

Location: West Sussex

Hours: 8pm – 8am / 3 days on 3 days off shift pattern / 38.5 hours per week

Salary: £20,000 - £22,000

Mileage: Mileage paid at 25p per mile

TuVida (previously known as Carers Trust) have an amazing opportunity to join our team in the West Sussex area providing community-based support to patients and Carers living in West Sussex as part of the Emergency Response Service.

What will you be doing?

  • As Waking Nights Support Worker, you will provide short-term, community-based support to patients and Carers living in West Sussex as part of the Emergency Response Service. The service prevents unnecessary admissions and facilitates early discharge from hospital, with a clear focus on positive patient experience and maximising the availability of hospital beds.
  • Taking referrals for the Emergency Response Service and completing assessments, support plans and providing the required care
  • Providing on-call duties outside of office operating hours if required during your shift
  • Ensuring the Escalating Manager is informed and the Webroster system is updated when an Emergency Response Visit is completed
  • Updating notes to reflect all calls and contacts received and actions taken during out of hours
  • Escalating any serious issues, incidents or safeguarding to the Senior Manager on call
  • Administering medication and supporting with personal care when needed

What are we looking for in our Care Support Workers?

  • Ideally experience working waking nights
  • Some experience in care whether this is in a formal setting, care home, in the community, nursing or looking after a loved one
  • Knowledge of safeguarding
  • Empathetic nature
  • Good communication and listening skills
  • Able to understand people’s needs and wishes and accept people’s lives choices
  • Full UK Driving License and own transport is a must for this role
  • TuVida are committed to the safeguarding of our staff and clients. All positions will be subject to an enhanced DBS and satisfactory references

Why work for TuVida?

We place a high priority on working with staff to recognise their skills and increase their professionalism - including, very importantly, their sense of their own value.

Although they often work alone, staff are never unsupported. They are members of teams who take part in development programmes and can expect focused support and encouragement from their managers.

There's lots of scope here for hard-working, ambitious people who care - we are a well-established and growing charity, with national and local presence.

  • 25p per mile for fuel
  • A fully paid DBS check
  • Paid Holiday
  • Mandatory and enhancement training
  • Access to your own online roster
  • We provide 'One to one' and group support to all our Carers (we listen)
  • A role that offers further career opportunities and qualifications (Diplomas)
  • Work mobile phone, equipped with work email
  • Employee assistance programme which gives advice and support with work or personal issues


To apply for this position please send your cv to Amie Blake - National Recruitment Manager at [email protected]