Skip over main navigation
  • Log in
  • Basket: (0 items)
TuVida
  • Facebook
  • YouTube
Contact us Staff login Staff area
Menu
  • About
    • What we do
    • Vision and mission
    • Our history
    • Meet the team
      • Chief Officer Group
      • Management team
      • Trustees
      • Ambassadors
  • Our services
    • Buckinghamshire
    • Crossroads Together
    • East Midlands
    • London and Essex
    • Wales
    • West Sussex
  • Info and advice
    • Our Carers Hubs
      • Nottinghamshire
        • Adult
        • Young Carers
      • Bridgend Carers Wellbeing
    • England
  • Stories
  • Quality
    • Quality standards
    • Feedback
    • Safeguarding
  • Get involved
    • Work with us
    • Volunteer
    • Make a donation
  • Updates and events
    • News
    • Online events
    • Statements and reports
  • Admin
    • Log in
  • Basket: (0 items)
  • Feedback
  1. Quality
  2. Feedback

Feedback

We want you to have the best possible experience with TuVida, which is why we always welcome feedback. Your views are really important to help ensure we can continuously improve and shape our current and future services. You can always talk to us – and we will always listen.

Feedback is used to:

  • Understand where our services are being provided to your satisfaction
  • Provide positive feedback to our staff
  • Influence our organisational and service development
  • Inform our quality assurance programme

To find out more about how we use feedback, take a look at our Compliments & Complaints Policy & Procedure.

How to provide feedback to us

You can provide feedback at any time either by emailing us at [email protected], or by filling out our online feedback form:

Send us your feedback (opens in new window)

Alternatively you can request a hard copy feedback form from any of our local offices.

We also hold regular client and carer surveys where we invite people who use our services to comment on how we're doing, plus we always welcome reviews on our Facebook page.

Published: 5th July, 2021

Author: Rebecca Byers

Share this page
  • Email
  • Facebook
  • Twitter

Latest

  • National Day of Reflection 2023

    National Day of Reflection 2023

    National Day of Reflection is an opportunity to remember our loved ones who’ve died, support people who are grieving, and connect with each other.

  • Carers Week 2023

    Carers Week 2023

    Carers Week is an annual campaign to raise awareness of caring, highlight the challenges unpaid carers face and recognise the contribution they make to families and communities throughout the UK.

  • "The young carers service gives Maria the chance to do things that can be difficult as a family"

    Maria, age 11, is a young carer from Shropshire. She helps care for her twin sister, Sharia, and her mum Marina.

  • Shrewsbury Academy scoop first Young Carers in Schools Award in Shropshire

    Shrewsbury Academy scoop first Young Carers in Schools Award in Shropshire

    Shrewsbury Academy has been awarded the first Young Carers in Schools Award in Shropshire with support from Crossroads Together, part of TuVida.

Most read

  • Nottinghamshire Carers Hub

    Nottinghamshire Carers Hub

    Free, confidential support for unpaid carers in Nottinghamshire.

  • Contact details

    Find contact details for your local TuVida office.

  • Northamptonshire Jobs

    Northamptonshire Jobs

    Exciting Roles in North Northamptonshire

  • Respite for carers (West Sussex)

    Respite for carers (West Sussex)

    Our respite service enables unpaid carers to take time off, with the peace of mind that the person who needs care is safe and supported.

  • What we do

    What we do

    We support people who provide and require care, in ways that work best for them.

  • Head Office and Home Based

    Head Office and Home Based

  • West Sussex

    West Sussex

  • Nottingham Jobs

    Nottingham Jobs

  • Work with us

    Work with us

    At TuVida we work with people and families needing or providing care, to help make their lives better.

  • Buckinghamshire

    Buckinghamshire

  • Contact us
  • Current vacancies
  • FAQs
  • Sitemap
  • Accessibility
  • Terms & Conditions
  • Cookie Policy
  • Privacy Policy
  • Statements

TuVida is a Carers Trust Network partner. We are registered with the Care Quality Commission.

Charity registration number 1051649. East Midlands Crossroads – Caring for Carers is a company limited by guarantee registered in England & Wales, registration number 3128681. Registered office: 19 Pelham Road, Sherwood, Nottingham, NG5 1AP.